Privacy Policy

Portugal Online respects your privacy. This privacy policy (the “Policy”) refers to the website, https://Paradores of Spain.com (the “Website”) and the brand Iberia Luxury Inns, operated by Portugal Online Corp a California corporation.

The Policy explains how we use any personal data or not and if we collect about you (either “user” or “you”) when you use the Website. This Policy is designed to protect you, our users, by informing you what personal data is collected, how we will use the information about you, with whom we share it, how long we keep it and how to contact us if you have any queries or concerns about our use of your personal information.  Your use of the Website and any micro-sites is subject to your agreement with this Policy.

In this Policy, the term “personal data” or “personal information” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, our possession, and includes personal data as described in Data Protection Legislation (as defined below).

Please read the following carefully. Entering into this Website and providing your consent to our use of your personal data in accordance with the terms of this Policy indicates that the user has reviewed this Policy and has agreed to be bound by it.  If you do not agree to these terms you must leave the Website immediately. If you no longer consent to our processing of your personal data, you may request that we cease such processing by contacting us via the ‘How to contact us’ facility referred to below.

What information do we collect about you?

Simply put, we do not collect any information from you other by email or true forms on our website. We also do not collect payments. All our links are external and linked to Booking.com. We are an affiliate of Bookin.com and any booking fulfillment is done via Booking.com services.

Portugal Online/Iberia Luxury Inns does not attempt to collect further data without user consent that enables personally identifiable profiling of our users.

We collect and collate generic information on all our Website traffic that is only ever represented in aggregate format.

How will we use the information about you?

We collect no information from you

IP addresses

We do not use, handle or share IP addresses from visitors to our Website.

Marketing/Newsletter  (Opt-in and Opt-out)

We do not issue newsletters or make marketing/advertising campaigns where we require you to login or leave personal information.

Third Party Services

We use service providers to help us run the Website or services available on the Website. Any third parties who access your data in the course of providing services on our behalf are subject to strict contractual restrictions to ensure that your data is protected, in compliance with Data Protection Legislation.

Portugal Online uses third party service providers including booking.com (hotels), Rentalcars.com (car), Viator (tours) to fulfill direct bookings reservations of travel services in Portugal and Spain. During the process of booking you will be notified of each supplier identity and protected under their respective privacy policies:

For booking.com privacy policy click here

Right to access to personal data relating to you

We do not collect personal data

Right to update your personal data or correct any mistakes in your personal data

We do not collect personal data

Right to ask us to stop contacting you with direct marketing

We do not enter into direct marketing campaigns

Right to restrict or prevent processing of personal data

We do not collect personal data

Right to data portability

We do not collect personal data

Right to erasure

We do not collect personal data

Offensive Content

If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on the Website or otherwise engage in any disruptive behavior on any Portugal Online service, we may remove such content.

Where we reasonably believe that you are or may be in breach of any applicable laws, for example on hate speech, we may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. We would only do so in circumstances where such disclosure is permitted under applicable laws, including Data Protection Legislation.

Security

We do our utmost to protect user privacy through the appropriate use of security technology. We restrict access to personal data to employees, contractors and agents who need to know such personal data in order to operate, develop or improve the services that we provide. We ensure that we have appropriate physical and technological security measures to protect your information; and we ensure that when we outsource any processes that the service provider has appropriate security measures in place.

We will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks that are presented by the processing of your personal data. In particular, we will consider the risks presented by accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our Website and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from (i) the transfer of data over communications networks and facilities, including the internet, or (ii) any delay or delivery failure on the part of any other service provider not contracted by us, and you acknowledge that the Website may be subject to limitations, delays and other problems inherent in the use of such communications facilities. You will appreciate that we cannot guarantee the absolute prevention of cyber-attacks such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss or destruction of your personal data arising from such risks.

Other websites

Portugal Online sites such as this paradoresofspain.com may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party sites do not constitute endorsement on the part of Portugal Online of those sites and we are not responsible for the privacy practices of the owners and operators of those sites. We encourage you to review the privacy policies and practices on each site which asks you to submit personal information.

Breach Reporting

We will notify serious data breaches to the DPC without undue delay, and where feasible, not later than 72 hours after having become aware of same. If notification is not made after 72 hours, we will record a reasoned justification for the delay; however, it is not necessary to notify the DPC where the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. A personal data breach in this context means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.

  • We will keep a record of any data breaches, including their effects and the remedial action taken, and will notify you of any data breach affecting your personal data (which poses a high risk to you) when we are required to do so under Data Protection Legislation. We will not be required to notify you of a data breach where:
  • We have implemented appropriate technical and organizational measures that render the personal data unintelligible to anyone not authorized to access it, such as encryption; or
  • We have taken subsequent measures which ensure that the high risk to data subjects is not likely to materialize; or
  • It would involve disproportionate effort, in which case we may make a public communication instead.

Who we share your data with

We do not collect personal data, thus no data will be shared

How long will we retain your personal data?

We do not collect personal data, thus no data will be retained

Changes to the Policy

We keep our Policy under regular review and we reserve the right to amend this Policy at our discretion and users shall be deemed to accept the modified Policy by continuing to access the Website to submit personal information on or after the date of modification.  We will place any updates on this Website.

How to contact us

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Data Protection Officer
Portugal Online
PO Box 683
Aptos, CA 95003
USA

Email: admin@portugalonline.com
Telephone: 831-427-2757

We will not levy any charge in respect of the above actions.

Jurisdiction

This Privacy Policy is an agreement between you and Portugal Online. Any and all complaints or disputes should be addressed to Portugal Online at the address at the “How to Contact us” section of this Privacy Statement”.

Cookie Statement

Whenever you use our online services, including our applications, cookies and other tracking technologies can be used in various ways, like making the Azores.com website work, to analyze traffic, or for advertisement purposes. These technologies are either used by us directly, or by our business partners, including third-party service providers and advertisers we work with. If you want to learn more about what a cookie is, how they’re used and what your choices are, you can read more here.

What’s a cookie?

A cookie is a small amount of data that’s placed in the browser of your computer or on your mobile device. So-called “first-party cookies” (not as much fun as they sound) are cookies served by the entity operating the domain through which the cookie is served. Azores.com’s own cookies are therefore “first-party cookies.” In case we allow others to service cookies through the Portugal Online websites and apps, these cookies are so-called “third-party cookies.”

In addition, there’s a difference between session cookies and permanent cookies. Session cookies only exist until you close your browser. Permanent cookies have a longer lifespan and aren’t automatically deleted when you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 5 years. Only in exceptional circumstances, like for security purposes and where absolutely necessary, will a cookie have a longer lifespan than that.

In addition, other tracking technologies are used which are similar to cookies. These can include web beacons (also known as pixel tags, web bugs, or gifs), tracking URLs, or software development kits (SDKs). A web beacon is a tiny graphic image of just one pixel that can be delivered to your computer as part of a web page request in an app, in an advertisement, or in an HTML email message. Pixels can be used to retrieve info from your device, like your device type or operating system, IP address, and time of visit. They’re also used to serve and read cookies in your browser. Tracking URLs are used to understand from what referring website the Portugal Online websites or apps are used. SDKs are small pieces of code included in apps that function like cookies and web beacons.

All these technologies together are referred to in this Cookie Statement as “cookies.”

How are cookies used?

Cookies are used for different purposes. They allow you to be recognized as the same user across the different pages of a website, between websites, or when you use an app. The types of info that we collect through cookies include IP address; device ID; viewed pages; browser type; browsing info; operating system; internet service provider; timestamp; whether you have responded to an advertisement; the referring URL; and features used or activities engaged in within the website/apps.

Our website and apps use cookies for different purposes:

Technical Cookies: We try to give our visitors an advanced, user-friendly website and apps that adapt automatically to their needs and wishes. To achieve this we use technical cookies to show you our website, to make them function correctly, to create your user account, to sign you in, and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.

Functional Cookies: We also use functional cookies to remember your preferences and help you use our website and apps efficiently and effectively. If you’re using the Portugal Online websites or apps to search for a Trip, for example, these cookies remember your preferred currency, language, your searches, and your previously viewed Trip Providers. We might also use cookies to remember your registration info so that you don’t have to retype your login credentials each time you visit our site. Passwords will, however, always be encrypted. These functional cookies aren’t strictly necessary for the functioning of our website or apps, but they add functionality and enhance your Azores.com experience.

Analytics Cookies: We use these cookies to gain insight into how our visitors use Azores.com. This means we can find out what works and what doesn’t, optimize and improve our websites or apps, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant. The data we gather can include which web pages you’ve viewed, which referring/exit pages you’ve entered and left from, which platform type you’ve used, which emails you’ve opened and acted upon, and date and time stamp info.

It also means we can use details about how you interacted with the site, like the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use, and the text you enter into various fields. We use analytics cookies as part of our online advertising campaigns to learn how users interact with our website or apps after they’ve been shown an online advertisement. This may include advertisements on third-party websites. Analytics cookies may also be used to enable our business partners to learn if their customers use accommodation offers integrated into their websites.

Commercial Cookies: We use third-party cookies as well as our own to display personalized advertisements on our websites and on other websites. This is called “retargeting,” and it’s based on browsing activities like the destinations you’ve been searching for, the accommodations you’ve viewed, and the prices you’ve been shown.

What are your choices?

To learn more about cookies and how to manage or delete them, just visit allaboutcookies.org and the help section of your browser. In the settings for browsers like Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on your browser – use the “Help” function in your browser to locate the settings you need.

If you decide not to accept certain technical and/or functional cookies, you might not be able to use some functions on our website. We currently don’t support “Do Not Track” browser settings. In case a common standard has been developed that defines what exactly will be meant by “Do Not Track” browser signals, we’ll review Cookie Statement again.